Advera Health Privacy and Cookie Policy

Thank you for reviewing the Advera Health Analytics, Inc. Privacy and Cookie Policy (“Policy”). Advera Health Analytics, Inc.  (“Advera”) is sensitive to the issue of confidentiality in online interactions and is committed to protecting individual privacy across our range of websites, products and services (“Sites”). This Policy is intended to inform you about the approach that Advera Sites displaying this Policy follow when collecting, using and disclosing your information.

Contact Us

Advera will be happy to answer any questions you may have concerning this privacy policy. You may contact Advera at:

Advera Health Analytics, Inc.36630 N. Laughlin Rd. #102
Santa Rosa, CA 95403
Email: privacy@adverahealth.com
Contact Number: +1 (707) 387-9230

 

Introduction

Advera Health Analytics, Inc. (“Advera” or “we”) respects your preference concerning the collection and use of your personal information (“data”). Our goal is to deliver content targeted to the industry you work in, the products you use, the role you play in your organization, and your specific preferences. In order to provide you with relevant information, fulfill your specific requests, and enhance your experience across our website, we will at times request data from you. This policy encompasses how we collect data, why we collect it, and what choices you have concerning its use.

This is the privacy policy for the adverahealth.com website. This policy describes the broadest potential use of data throughout the adverahealth.com website. Some parts of the website may make far less use of data than we have outlined in the policy. Please note that Advera maintains the same privacy practices described in this policy for data we collect off-line; accordingly, references below to website “users” also apply to individuals from whom we collect data off-line.

In general, you can visit the Advera website without providing personal information. However, there are times when Advera will request personal information.  Personal information is information that individually identifies you, such as your name, telephone number, physical business address or email address. 

 

How do we collect data?

  • Automated means such as communications protocols and HTTP cookies
  • Registration screens and online forms
  • Offline communications and interactions

 

What data do we collect?

  • First Name and Last Name
  • Company name and address
  • Company Type
  • Job title
  • Job Function
  • Educational and professional background information
  • Usernames and passwords
  • Payment information such as credit or debit card number
  • Comments, feedback, posts and other content submitted
  • Interests and communication preferences, including marketing permissions where appropriate
  • Business Email Address

 

Data from users who are not logged in to Evidex

When you visit Advera Websites and you have not otherwise identified yourself (e.g., via logging in to Evidex), our web servers or some of the third party software we use will attempt to automatically recognize your domain name, but not your e-mail address. We collect this information for the purpose of monitoring general site use and traffic patterns to improve the Sites that we offer. Advera uses web server logs to collect data for metrics purposes. Examples of the types of data collected in the logs are IP addresses, referral pages, date and time of site access, and site visited. We may use collected data to customize the content and/or layout of our pages for each individual visitor.

 

Cookies

Whenever you access the Advera Website we may place “cookies” on your hard drive for record-keeping purposes to enhance your experience or sometimes to personalize your experience.  For more information, see Cookie Policy below

 

Children's personal data

 Our services and products are directed to academics and business professionals. They are not intended for children under the age of 13 and we do not knowingly collect personal data from this age group. If any information is collected from a child under the age of 13 without verification of parental consent, it will be deleted.

 

Why does Advera collect your data?

 

Lawful Processing in Europe

Advera collects and uses personal information. The lawful bases we use for this activity in Europe, as required under European data protection laws, are:

  • Where it is necessary for entering into or performing a contract with you
  • Where we have a legitimate interest to do so, provided your rights do not override these interests
  • Where you have consented to its use
  • Where our colleagues believe it is in your vital interests to share your personal details, for example with emergency services
  • Where required to comply with our legal obligations

 

To engage in transactions or communications:

Name, name of the company, phone number, business email address, job title, country, state and company type may be collected and stored as part of the transaction history. Most of the data collected under this category is business contact information. Advera may need to share some of this data (address, payment) with delivery services, credit card clearing houses and other similarly situated third parties that are required to accomplish the transaction.

 

Because of product information download:

Users who download Advera marketing collateral may be contacted to confirm certain information about their request.

 

To better respond to requests for service or quotes for product purchase: 

Advera will pass contact information to the appropriate Advera sales person, consultant, or affiliate for follow-up related to Advera or affiliated products or services.

 

Customize Marketing to Customer Needs and Respond to Requests

 Advera may use your data to notify about new product releases and service developments, and to advertise Advera’s products and services in accordance with this Policy. Advera may also use specific required data to respond directly to customer information requests (including blog registrations, published research requests or other related requests).

 

How do we protect personal information?

Advera is concerned with the security of the data we have collected and has in place reasonable measures to prevent unauthorized access to that information. These measures include policies, procedures, and technical elements relating to data access controls.

All reasonable steps are taken to ensure that your personal information is kept secure from unauthorized access, but we cannot guarantee it will be secure during the transmission process to this website because this transmission is not controlled by us. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security for secure communication over a computer network. The website is loaded via HTTPS, represented by the lock icon in your web browser, which ensures the transmission is secure and is demonstrated by a certificate issued by an official security certificate authority to us. 

 

Who do we share personal information with?

We may share your information for specific reasons. This section explains how and why we share personal data with suppliers and other third parties.

 

Sharing with Service Providers

We may share personal information with third parties to assist in providing our products and services to you. Personal information will only be shared with third parties to the extent necessary to provide such assistance. For further information, please contact privacy@adverahealth.com.

 

Sharing with other Organizations

We may share your personal information with trusted partner organizations for their marketing purposes, in accordance with local data laws and where appropriate, your permissions. If your personal information is subject to European data protection laws, it will not be shared with third parties for their marketing purposes unless you have given consent to do this.

We may share your personal information with third parties in the event of a sale, merger, acquisition, partnership, joint venture, or negotiations related to the same with respect to all or part of our business.

In some circumstances, we may be legally required to disclose your personal information, because a court, the police, another judicial or law enforcement body, or government entity has asked us for it.

 

How long information is kept

We will only retain your personal information for as long as is necessary and as permitted by applicable laws. 

We will retain your personal information while we are using it, as described in the section above and may continue to retain it after these uses have ended where we have a legitimate business purpose. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure the opt-out request is honored.  We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights. 

The length of time for which we will retain personal information will depend on the purposes for which it is retained it.  After we no longer need to retain your personal information, it will be deleted or securely destroyed. 

 

What are your Rights?

EU data protection laws give individuals a number of rights, where their data and information are collected and used by companies that are active and operating in Europe.

Under the General Data Protection Regulation, these are:

  • The right to confirmation whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold. This is known as subject access request;
  • The right to have inaccurate data rectified;
  • The right to have your data erased. This does not however apply where it is necessary for us to continue to use the data for a lawful reason;
  • The right to request the restriction or suppression of their personal data, such as, we will stop using the data but we may continue storing it
  • The right to obtain your personal data that you have provided to us, based on consent or performance of a contract, and where technically feasible, transmitted in a common electronic format to you or directly to another company.
  • The right to object to the use of your data. Specifically, you have the right to object to our use for marketing and in relation to automated decision making, including profiling where there may be legal or similarly significant effects.

There are exceptions to the rights above. Where you make a request to us as part of these rights, we will always try to respond to your satisfaction, although there may be situations where we are unable to do so.

Depending on the laws of the country where you live, you may have other rights in respect of your personal information. If you wish to exercise any legal right in respect of your personal information, please contact us via one of the methods set out in the Contact Us section above. 

In some cases, we may be entitled to decline a request you have made regarding your personal information, in accordance with application laws. We will explain if that is the case. Otherwise, we will meet your request as promptly as we reasonably can. If you have requested that we stop sending you marketing messages, please note that you may still receive them for a short period while the request is processed.

If, at any time, you change your mind about receiving information from Advera or about sharing your information with third parties, please send a request to us, specifying your new choice. Our team will review and respond to you as quickly as possible.

 

Cookie Policy

 

Whenever you access the Advera Website we may place “cookies” on your hard drive for record-keeping purposes to enhance your experience or sometimes to personalize your experience. Cookies are small text files containing user IDs that are automatically placed on your computer or other device by when you visit a website. The Cookies are stored by the internet browser. The browser sends the Cookies back to the website on each subsequent visit, allowing the website to recognize your computer or device. This recognition enables the website provider to observe your activity on the website, deliver a personalized, responsive service and improve the website. You may choose to disable cookies by turning off cookie feature on the web browser. However, by disabling this feature, some parts of the Website may not function properly. This may prevent you from taking full advantage of the Website.

 

You can learn more about how to manage Cookies on the following websites: www.allaboutcookies.org and www.youronlinechoices.com.

 

Categories

Examples

Site Features

and Processes

These cookies help us deliver products and services that you expect, such as maintaining your navigation around Sites. Some of these cookies may be placed on your device by a third party with which we contract to provide certain services. Without these cookies, our Sites cannot function properly.

Site Preferences

These cookies can also assist you in changing text size, font and other parts of web pages that you can personalize. Without these cookies, our Sites cannot function properly.

Site Improvement

These cookies help us improve our Website and your browsing experience. Blocking or deleting these cookies will not impact Site functionality.?”

Analytics

These cookies help us understand how visitors engage with our Sites through collection of usage statistics. Examples of the types of data collected include IP addresses, referral pages, date and time of Site access, and Site visited. Some of these cookies may be placed on your device by a third party with which we contract to provide certain services. Blocking or deleting these cookies will not impact Site functionality.

 

 

 

 

Security and

Authentication

These cookies are used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. Without these cookies, certain Sites features cannot function properly.

 

Do we use cookies on our Sites?

Cookies are small data files placed on your device by a website when you visit. Advera may use cookies set by us or other companies for tracking purposes or to make our Sites easier to use. Cookies are currently the best way to effectively identify unique website visitors and understand how they navigate our Sites. With most internet browsers, you can take steps to limit tracking by erasing cookies from your device and by setting your browser to block all cookies or warn you before a cookie is stored. Cookies offer enhanced functionality to the user, but whether you allow a cookie to be placed on your device is up to you.

Do third parties use cookies on our Sites?

Advera Sites often contain cookies or similar technologies from third-party providers, which help us compile statistics about the effectiveness of our promotional campaigns, perform analytics, and other operations. These technologies enable the third-party providers to set or read their own cookies or other identifiers on your device, through which they can collect information about your online activities across the Sites and other, unaffiliated devices, applications, websites or services.

 

Policy Updates

To keep up with changing legislation and best practice, we may revise this Policy at any time without notice by posting a revised version on this website. Please check back periodically so that you are aware of any changes.

 

Links to Other Sites

The Advera site may contain links to other web sites for news and other information. Advera is not responsible for the privacy practices or the content of such web sites.